FAQ

  • What is Craftwork?

    Craftwork is Amy Lou Steins creative studio. I work with plants to make color on textiles, botanicals for your body and incense for the home. We have pop-ups during the year hosting many different artists. The space is also HQ for my herbal consultation practice.

  • Returns

    At this time I no longer accept returns or exchanges. Everything is hand made and takes more time, love and dedication than could be explained here.

  • Defective item

    Please note that if you have purchased a defective item please let me know ASAP by emailing me at craftworkrocks@gmail.com. If you have a necklace and the thread has broken within the first 3 months of wearing the piece I will re-string the necklace at no cost except for shipping. If the necklace has broken due to wear and tear (think swimming, showering, exercising, 24/7 wear etc) I am happy to re-string any necklace for a fee of $45.

  • Hours

    We are open Thursday Friday 12 - 6 Saturday and Sunday 11 - 7. We are also open to the public by appointment, please email me to set up a time at craftworkrocks@gmail.com.

  • Workshop and classes

    All classes and workshops are non-refundable. If you have an extenuating situation we can make exceptions depending on the workshop.